We want you to be completely satisfied with your purchase. If something isn't right, please review our policy below:
1. Return Window: You can initiate a return within 5 working days of receiving your order.
2. Item Condition: To be eligible, items must be returned in the exact condition they were received (unworn and with no additional damage).
3. How to Return: Please WhatsApp our team at 0313-2254-866 with your Order ID and the reason for the return. We will approve the request and guide you through the steps.
4. Shipping Charges:
Customer's Responsibility: Return shipping costs are paid by the buyer.
Our Responsibility: If we sent a wrong or damaged item, we will cover the return shipping.
Note: Original shipping charges are non-refundable.
5. Refunds: Once we receive and inspect the item, your refund will be processed within 7 business days via your original payment method.
6. Exchanges: We do not offer direct exchanges. If you want a different item, please return the original one and place a new order.
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